Acknowledgement is about recognition or attention from
another person. It can be physical such as - a pat on the
back, a touch or a handshake. It can also be psychological
such as - a word of praise, a compliment, even a “hello!” It
can even just be time spent with the person.
Physical an…
One of the biggest established trends on the market front today, and still gathering momentum, is cocooning - the desire to perform the majority of social and cultural interactions (working, entertaining, relaxing, etc.) from home, rather than by going outside the home. This trend was strongly re…
Well Enron dealt with this a little for instance an intangible such as the available bandwidth in fiber optic lines. So what is a commodity in a service business? Well, a commodity could be considered are capacity to wash cars for a mobile car wash business like the company I own, the additionall…
There is a fairy tale told about the Princess who kisses a FROG. An ugly FROG. In fact, it was so ugly, most people believe it was really a TOAD. The fairy tale explains that once the Princess kisses the TOAD he turns into a Prince because her kiss breaks the spell of an evil witch.
So, wha…
The “Purple Pill”
If you could give your sales force a “Purple Pill” that would boost their effectiveness by 25% or more, would you do it? No prizes for guessing how a typical sales manager would answer this question! Sales professionals are high-energy, fast-thinking, opportunistic peo…
The current economy is causing most companies to tighten their belts. With limited staffing and a restricted budget, how do you continue to promote your business? The simple solution is the occasional or ongoing use of outside resources such as graphic designers, writers, webmasters, and other cr…
Q: I’m curious. What is the dumbest business question you’ve ever been asked?
– Norris W.
A: Shame on you, Norris. There is no such thing as a dumb business question. OK, that’s not exactly true. There are dumb business questions and I do get quite a few of them. Not through this column…