SUCCESSFUL DEMONSTRATIONS: All of us have seen demonstrations in one form or another. Some were more successful than others. The successful demonstration is a wonderful bridge between training and on-the-job performance because it allows the trainee to see the concept at work, actually accomplish…
Are you uncomfortable with delivering disciplinary action, even involving employees you know deserve it? You’re not alone. Disciplinary action is one of the least favored tasks a supervisor must occasionally perform.
Disciplining employees is so dreaded by so many supervisors that many loo…
They’d hate to admit it, but the media is pretty predictable.
There are some stories that will run in newspapers until the saints go marching in. Some of the obvious ones: diet tips, anything having to do with kids or animals, political scandals, celebrity divorces…you could probably fin…
Business card size works well
for invitations to special events.
What do you visualize when you think about invitations? More than likely you are thinking about a wedding or a party. You may even think about a verbal invitation that is extended to you for a business event. Invitations come…
When economic conditions turn tough or when the heavy work load seems never-ending, leaders tend to forget the “basics”-building commitment beyond the paycheck. It’s the small things everyday that can bring down morale and it’s the small things everyday that can raise performance. A holiday p…
I recently gave a presentation to a group of business and community leaders on how to select talent to grow their organization. Given the expense associated with recruiting top performers and the high cost of making poor choices, you would think that those responsible for hiring would follow a sy…
Negotiating outcomes are the types of results that can happen at the end of a negotiation. All negotiations end up with one out of four possible outcomes: one party wins and the other loses, both parties lose, they get stuck in a stalemate, or both end up winning. Obviously, the goal in a coopera…